Camera Service & Parts

Expert Care, Right When You Need It

One Place for Everything. Service Like No Other.

When your nuclear imaging system goes down, every minute matters. Patients are waiting. Schedules are slipping. Revenue is on hold. At Direct Imaging Services, we understand the urgency — and we've built our entire service and parts program around getting you back up and running, fast.

As the proud owners of the intellectual property and manufacturing rights for the maiCAM-180, we bring something no third-party service provider can offer: direct, source-level expertise. We don't just service these systems — we built them. And we extend that same level of care to other nuclear imaging systems, too.

🚨 Down and Waiting on a Part? No Problem.

We'll wheel our camera in — at no additional cost.

Here's something no one else in the industry offers: if your system is down and waiting on a part, we'll bring our own maiCAM-180 directly to your facility so you can keep scanning patients while we get you fixed. No lost revenue. No rescheduled patients. No frustrated referring physicians.

It's just one more way we dramatically reduce your downtime — because we know that when your camera is down, your business is too.

💰 Price-Conscious Service That Respects Your Bottom Line

We understand the challenges today's practices face. Margins are tight, costs keep climbing, and every decision matters. That's why we've built our service and parts program to be transparent, fair, and genuinely price-conscious — without ever compromising on quality.

Time is money. Patients can't wait. And neither should you.

We work hard to deliver the most cost-effective solutions in the industry, because we believe great service shouldn't come with a great big invoice. When you partner with us, you get expert care, fast turnaround, and pricing that respects the realities of running a modern imaging practice.

Comprehensive Service Solutions

🔧 Preventive Maintenance

Regular, scheduled service that keeps your camera performing at peak accuracy and extends the life of your investment. Our maintenance plans are tailored to your facility's volume, workflow, and budget.

⚙️ Repairs & Troubleshooting

When something goes wrong, our experienced technicians diagnose and resolve issues quickly. With deep knowledge of the maiCAM-180 and other systems, we get it right the first time.

💻 Software Upgrades

Stay current with the latest software enhancements, including industry-leading Cedars-Sinai and Invia 4DM packages. We make sure your system keeps pace with modern clinical demands.

🛠️ Multi-System Service

Our expertise doesn't stop at the maiCAM. We service a range of nuclear imaging systems — making us your single point of contact for all your imaging service needs.

Parts You Can Count On — At Prices You Can Live With

Downtime is the enemy of patient care. That's why we maintain a robust inventory of OEM and replacement parts, ready to ship when you need them. From critical components to routine replacements, we've got you covered — at prices that won't break the bank.

✅ Quality-tested parts ✅ Fast turnaround and shipping ✅ Honest, transparent pricing ✅ Expert guidance on what you actually need ✅ Support for the maiCAM-180 and other nuclear imaging systems

Why Direct Imaging Services?

We own the technology. As the holders of the maiCAM-180 IP and manufacturing rights, we have unmatched insight into how these systems work — and how to keep them working.

We answer the phone. Real people, real expertise, real fast. No phone trees, no offshore call centers, no waiting days for a response.

We bring the camera to you. When parts are on the way, we'll wheel ours in so you never have to stop scanning. That's a level of service no one else offers.

We're price-conscious. We understand the financial pressures practices face today. Our pricing is fair, transparent, and built around the realities of running a modern imaging program.

We're invested in your success. Your uptime is our priority. We measure ourselves by how quickly we can solve your problem and how reliably we can prevent the next one.

We're more than a vendor — we're a partner. From rentals to service to parts to staffing, we're your one place for everything imaging.

Service Plans Built Around You — and Your Budget

Whether you need a comprehensive full-service contract, time-and-materials support, or one-time emergency service, we'll build a plan that fits your facility and your budget. Flexible, transparent, and designed for the real world of running an imaging program.

👀 Coming Soon

A brand-new camera is on the horizon — engineered with the same trusted maiCAM legacy and built for the future of nuclear imaging. Service excellence is just the beginning.

Ready to Talk?

Whether you have a system down right now or you're planning ahead, we're here to help.

📞 Call: (843) 414-7026 ✉️ Email: contact@direct-llc.com 🌐 Visit: directimagingservices.com

Direct Imaging Services — One place for everything. Service like no other.

Camera Service & Parts